There needs to be a shared goal for sales and marketing and a genuine understanding of what your customers need to accomplish their goals
Posted by Steve Whittington on December 5, 2017
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Recently, I experienced a very effective marketing experience that was seamlessly connected to the start of the sales process. I have to admit I was impressed; until I went to the physical location and was immersed in their in-store experience. So what happened? I was triggered by a radio ad for an item I am […]
Posted by Steve Whittington on November 20, 2013
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We all know the reason why we market. We want to create interest in our goods and services that will convert into leads which can be closed to create revenue. We want to do this efficiently to create the return on investment our shareholders are seeking. This is the definitive reason why we market. But […]
It was a hot day; I had just finished walking the customer through our good, better, best line of flatdeck trailers. He seemed impressed by a couple of the units in fact he commented “I am not sure what I want now….what would you buy?”. I thought about it briefly and then gave him an […]
We have been reviewing our marketing costs with a great deal of scrutiny. The litmus test is simple: can we track results? If not, we need to change the medium, or the offer, or ditch the channel entirely. More on this in another blog. But more importantly, our review has also brought forth an embarrassing […]
Posted by Steve Whittington on September 2, 2012
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To be creative requires a moment of insight or a flash of brilliance in order to create a marketing campaign that captures the customers’ hearts and minds and engages at a grand new height with the company. Sure, this does occur to some extent. For the Ninth Store team Stuck in the Muck was such […]
Topic: Analytics, Blogs, Creative Writing, Defining A Brand, Defining The Scope Of A Project, Managing Creativity, Marketing, Marketing Mix, Marketing Series, Mobile, Project Management, Social Media
I have never been one to pay much attention to work place design. Several months ago the Ninth Store team received a physical workplace transformation. The scattered physical team was relocated and consolidated into one room. The room quickly got labelled: The Idea Room by the new occupants. Currently there are four full time team […]
Good companies often win awards but what about their customers? Shouldn’t they be recognized? Are they not part of the reason for the award? At Flaman Group of Companies this year we have won two awards:Consumer Choice AwardSABEX Marketing Award With both of these awards, it would be easy to position the employee efforts as […]
All business is risky or so the saying goes. But do risks need to knock you down? Can you actually be prepared for the risks you undertake – especially the risks in marketing?By definition a risk is an uncertainty, and when it comes to risk there are three main types: 1)Known – Knowns: A known […]
Unique Value Proposition -or finding your message, or your call to action or yelling and selling (converting) online. When you are creating a page online or any marketing message for that matter which is not just doing general recognition branding; you need to have a UVP. What is a UVP? Online a UVP is a […]