Closing the 80% Gap in Sales

Posted by Steve Whittington on Feb 12, 2020 1:16:53 PM

Closing a saleThe blog post below is a modified excerpt from Thriving in the Customer Age. It is one of the many highlighted insights that are outlined in the book.

Sales team members will often claim 40–50% close rates, while industry statistic after industry statistic claims that 80% of leads are not closed. Why this disconnect? The disconnect comes in an organization’s customer-facing staff customer qualifying process.

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Topics: sales instruction, Sales process

Teach and you shall learn

Posted by Steve Whittington on May 11, 2011 1:15:33 PM

It is so very true that if you want to want to learn and gain greater understanding of a topic, teach it.  I have personally applied this advice over and over in my career.

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Topics: instruction, instruct, Project Management, sales instruction, Blogs, why teach

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