I would really appreciate your feedback!. After years of speaking about the customer journey and the metrics to measure it, I am writing the book that will make the entire methodology available to entrepreneurs and business leaders.
Title is: "Thriving in the Customer Age”
And here is the ask. Help me pick the best cover and let me know why you chose it. Click here to fill out a really short survey https://www.surveymonkey.com/r/RQGHHRV
Creating a truly remarkable customer experience has long been known as the competitive advantage that can transform your business results. But how does a business consistently provide this high-quality experience? What are the steps? How is a customer experience initiative measured? How does it improve the bottom line?