The Tyranny of Data

Jun 2, 2014
Tyranny of Data?
Tyranny of Data?

I believe there is a trap many of us allow ourselves to be snared by. When a great idea is tossed out by someone on the team often we reflect on how our customers will respond and back that up by the mountains of data we can quickly obtain. This makes sense, the reason we are marketing is to resonate with our customers so they want to do business with our brand and if you can validate your thoughts with data why wouldn’t you?
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Building an Audience

Apr 23, 2014
How to build an audience online
How to build an audience online

When I think of an audience my immediate vision is a crowd at a rock concert or an assembly for a speech or play.  My second thought is an image of a family gathered around their television or if I get historical, their radio. As I loosen the boundaries of my thinking the idea of what an audience is starts to rapidly expand.  Today an audience can be the readers of book or blog, listeners of a podcast, people who watch a Youtube video, visitors to a website, subscribers to an email list, users of an app, people that share, like or comment in social media, the list grows and grows.
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Market Testing with a grain of salt

Mar 15, 2014
Flaman Man good or bad?
Flaman Man good or bad?

Recently I contracted Points West Consulting out of Regina to conduct market testing for our Flaman Man commercials.  This fiscal year the Flaman Man commercials have been a polarizing conversation within our organization, and it seems outside of it as well.  Many within the organization love the Flaman Man and embrace it with devotion; hawking Flaman Man T-shirts with joy and having their children participate in the current Flaman Man coloring contest.  To them the character has become a fitness hero; others in the organization are embarrassed by the campy style of the campaign that pays homage to the golden era of TV super heroes (think Adam West’s Batman).  Continue Reading

The reason why we market

Nov 20, 2013

We all know the reason why we market. We want to create interest in our goods and services that will convert into leads which can be closed to create revenue. We want to do this efficiently to create the return on investment our shareholders are seeking. This is the definitive reason why we market. But there is another reason why for marketing and it occurs in the how.
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Using User Testing

Oct 27, 2013

“I don’t care what you think!” Seems like a poor choice of words to say to the President of your organization. But I say it from time to time, followed up by finger pointing around the table at the other executives with the same line: “I don’t care what you think, or what you think, what you think or what I think for that matter. I only care about what our customer thinks.”
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FaceTime Fun – New Media Tools

Feb 25, 2013

For all our divisions meetings I do presentations, mostly about marketing and changing consumer trends. For about half of the divisions I also do sales training.
In the last several years I have been adding in digital media communication to our training. In today’s world you can be contacted by e-mail (gosh so old school!) text messaging, Facebook messages, Twitter…the list goes on and on. How do you respond through all these channels?
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